Computer Network Support Services & Business Software Solutions

Network Support

ICU Group are here to provide solutions for you.

As one of the regions fastest growing IT specialists, we have prospered by being client-led, service driven and committed to delivering the very best practical solutions for your business needs.

With a refreshing mix of experienced, friendly and qualified engineers, ICU Group helps companies both large and small to achieve improvements in their business processes, leading to improved productivity.




Why choose ICU Group for Support ?


  • We pride ourselves on exceptional service and believe building strong customer relationships, where trust is essential, is the key to our success.

  • We will not introduce hidden costs if hardware needs to be purchased - we will provide 'at cost' quotations, directly from reputable, branded suppliers such as HP and Dell.

  • We will not use acronyms and technical jargon. Our aim is to guide you by offering solid, realistic recommendations to optimise your existing resources and subsequently benefit your future plans.

  • Pre-Emptive Monitoring of your network on a weekly basis identifies impending problems, allowing ICU to take corrective action, helping to prevent downtime in the future (Package 3 only).

  • Remote monitoring of your data backups to ensure your backups are actually working (Package 3 only). Many businesses only discover their backups haven't been working properly when they have lost data and wish to recover it - only to find they do not have a backup copy.

  • Scheduled, Preventative Maintenance Visits, on your premises - ICU Group will conduct a full review of your IT network on a regular basis and take the relevant action to ensure your IT network performs to an optimal level (Package 3 only).

  • Remote Dial-In and Diagnostic Services - We can connect remotely to your IT Network to provide off-site support - many problems can be resolved remotely, removing the need for a site visit (not included in Package 1).